Why Waste Wood?

Why Waste Wood?
DK WATUBURIK RT 03 RW 014
WONOREJO GONDANG REJO
KARANGANYAR, CENTRAL JAVA 57773
Indonesia

ph: +6287835475532 / +62271856241
fax: +62271856491
alt: +62271852491

marketing@wastewoodfurniture.com

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FAQ

How to order?

 1.    After choosing products from our brochure/catalog, please contact us for quotation  (tailor made  dimensions also welcome) 

 2. We  then will provide you the proforma invoice with prices, dimensions, cbm,                finishing details, payment term and bank details, packing details and delivery time.

 3. Upon your confirmation of our proforma invoice by emailing us copy of TT of down  payment, we start production 

    

Minimum order ?

Furniture : 1 x 20 STC, mixed items is with minimum quantity at 5 pcs/item.

Handicraft : equivalent  with USD 2500, 50 pcs/item

Mixed of furniture and handicraft : 1 x 20 STC, furniture : 5 pcs/item, handicraft : 50 pcs/item

Production time ?

1 x 20”STC : 8 weeks

1 x 40”STC/40 HC : 12 weeks, multiple containers : 1 week after the first container.



Standard documents that we provide?

1. Commercial invoice and packing list

2. Bill of lading

3. Certificate of origin Form A or B

4. Certificate of fumigation

This documents will be sent to you by courier upon receipt of email/fax of balance payment, please be advised that we need +/- 2 weeks to prepare the documents, in order to avoid delay on, documents  receiving please email us copy of TT of balance payment at least one week after our email of copy BL.

What are your moisture level tolerance?

Our moisture level tolerance is 14 %

How do you anticipate against wood worm?

As prevention against woodworm we dip our timber in kerosene-chemical composition. After loading we fumigate each container with methyl bromide 96 gr/m3 and for this we provide you with fumigation certificate. (non toxic liquid smoke for woodworm prevention is under development)

How to care your furniture ?

Wipe clean with mild and damp cloth, then wipe dry,  apply furniture polish every three months. This product is not recommend for outside use

What kind of wood do you use for your furniture ?

Recycled hardwood, painted recycled wood, naturally fallen trees, such as Mango, Acacia, Mahogany, Teak, Borneo/Kruing wood, Black wood/Sonokeling wood and other Javanese wood.

How many pieces and amount can be loaded in a container?

For mix item in 1 x 40 HC approximately 400 pieces equivalent with approximate FOB value EUR 15.000.  For precise loadability, the volume in 20” is 28m3, 40” STC is 58 m3 and 40” HC is 68 m3

Can you make barcoding/labeling for us ?

Yes we can if you provide us the sample

Can youprovidetheprintinginformation (shippingmark) oncarton box ?

Yes, we can providetheprintinginformationuponyourrequest and samples. Please be advised thatthisprinting of   shippingmark, wewill use A4 papersize.

What kind of finishing do you have ?

Non toxic clear/stained coat (shellac) is chosen for the finishing

Do you have any problem with cracking?

Please be advised that the crack up to 5 mm and imperfections might be visible and is considered acceptable, the size may vary up to 3 cm and the color painting also may vary.





 






How do you pack the furnitures ?

A. INDIVIDUALY WRAPING WITH SINGLE CORRUGATED CARTON WITH 3 PLYCARTON CORNER PROTECTION


 

B. CARTON BOX PACKING IS POSSIBLE UPON REQUEST WITH ADDITIONAL CHARGE OF 5% FROM FOB PRICE FOR 5 PLY CARTON BOX FURNITURE COVERED WITH  FOAM SHEET .






How do you handle claims ?

Thanks to support and tolerance from our clients and the rustic nature of our business, we have a claim ratio of  a couple pro miles. 

Claims in form of replacements are handled with email pictures and list of broken / unsellable items due to factory shortcomings. These replacement products can be added in your following order or send to your other existing suppliers in Java.

Could you provide good pictures of the item we ordered for our Catalog ?

Yes, we could provide you the picture, however it is not made by a professional photographer.

Do you ever work with external QC ?

Yes, we do upon request from customer like Asia Inspection, Intercoop, etc..However for your consideration as we are handmade furniture some irregularities on sizes and different color may occurred

Can you provide us samples?

We can provide you samples of our furniture’s and/or your new design.  The production time will be 3 – 4 weeks.

For samples amount up to USD 100,00 the samples are free of charge and for the transport is on behalf the consignee at ex works cost.

How many dry box do you put on the container ?

We put 12 pieces dry box on the 40 HC container and 6 pieces on 20 ft container.  Since the new regulation of the DMF Free on all of the shipments, we have only use the DMF free dry box and provide  the documentation of DMF Free certificate as follows:

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Why Waste Wood?
DK WATUBURIK RT 03 RW 014
WONOREJO GONDANG REJO
KARANGANYAR, CENTRAL JAVA 57773
Indonesia

ph: +6287835475532 / +62271856241
fax: +62271856491
alt: +62271852491

marketing@wastewoodfurniture.com